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  • 2017 Small Business & Retail Banking Conference

2017 Small Business & Retail Banking Conference

New York Bankers Association
Syracuse, NY
Apr 6 2017

Sales Integrity: Heightened Expectations for Retail Sales Practices and Incentive Compensation

What’s the latest on regulatory oversight of selling? What can you say? How can you compensate? How are new OCC, CFPB, and Department of Labor rules evolving under the new administration and what do they mean for how, when, and the way you sell, compensate your staff and guide clients to products and services? Nick Miller, who provides consulting, sales strategy implementation and training for bank sales forces, and Kristine Oliver, who has many years of experience in the design of compensation programs from the teller floor to executive suite, will offer their perspective on the current regulatory environment and what it may mean for your retail sales and pay practices going forward.

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